Backed By The Industry - Trainers/Consultants

Click on a photo below to see what they have to say…

Nergish Wadia-Austin
PHAB Standard Ltd. and Jopirza Consultants

Julie Eldrett
Julie Eldrett Consulting

Peter Lunn
The Business Coach

Alan Austin Smith
The Fantastic Hairdresser Company Ltd.

COMING SOON

I am 100% behind these new standards as they’re based on an individual's business performance – not just on their creative ability. If a team member's customer retention percentage and ratio of retail sales are high, it tells me they are totally customer focused. These unsung heroes need rewarding in this fantastic hair and beauty industry of ours. Bravo PHAB Standard!

PHAB offers salon professionals and salon owners a way to measure the crucial skills and knowledge needed to succeed. Configured by a dynamic mix of industry professionals, this quality standard is a mark for individuals, salons and spas to aspire to because it's tough to achieve. And because of it, improved performance will definitely set you apart from the competition – a true formula for success!

We all want our hair and beauty industry to be recognised as being more professional; salons and spas to be run better, customers to enjoy better service and team members to be more educated and motivated. Anything that helps to achieve that has to be applauded, so well done PHAB for putting together a concept that can only help to make the industry more successful.

David Drew
The Impact Business Consultant

Gill Morris
GMT TEC

Dom Miguele
Miguele Experience

Samantha Sweet
Sweet Squared Ltd

The Quality and future success of the salon businesses will be determined by the consistent application of the PHAB Standard. These independent industry bench marks, undoubtedly be the key to success in our businesses. They are the  glue that sticks and holds everything together! I applaud PHAB for introducing this important business development tool to our industry

I am delighted to be a supporter of PHAB. I have believed for a long time that our industry has required a standard which is communicated directly to our clients. Being able to identify professional therapists that hold a PHAB standard gives clients reassurance and confidence that they are in the most capable of hands.

PHAB Standard is a true innovation! It’s easy to use and will motivate salon teams to raise their standards by improving the key skills which contribute to a better client experience. Ultimately, they’ll attract and retain more clients who will increase their average spend. This is exactly what we need to enable us to grow our business today in a challenging economic climate.

Sweet Squared won the BABTAC 2010 Award for Outstanding Contribution to the Nail Industry, which shows how much we believe in the UK nail artist, nail salon and spa business. It’s exciting that we’ll all have the opportunity to showcase our talents, salons, spas and nail bars to the consumer in phase two of the PHAB Standards initiative. This will encourage growth and a sense of pride in what can be achieved through hard work and commitment to our chosen career.

Ian McCallum
The Salon Doctor

Chris Foster
The Foss Academy

Jon Macleod

Mark Wilson

Clearly, a long awaited industry yardstick, which will allow the professionals to excel and enjoy their high standards which can now be demonstrated to their clients and staff alike. This is another reason why all salons should become more visible to prospective clientele and exploit the internet whereby they can demonstrate their ongoing efforts and commitment to ensure complete client satisfaction. Well done PHAB

Creative excellence and good business practice work in harmony to ensure professionalism throughout our industry, and PHAB is unique in its focus to give men's hairdressing a clear benchmark of standards for barbers to attain. Standards are vital, because without them we have no way of gauging our achievements and our success, so I believe PHAB will have a very positive effect on the hair and beauty industry.

Britain leads the world of hairdressing, this is something we all agree on and are proud of. The continued commitment by British stylists to improve and develop their skills along with the British consumer’s hair being a high priority to them ensures we are difficult to beat. It is important we maintain this high standard, but we need measurements in place to evaluate ourselves and to monitor our progression as an industry.

PHAB standards are great because they give individuals and businesses recognition for achieving excellence, if you fail to meet them, they will highlight the development and training requirements of the team in order to achieve them in the future. The Hair & Beauty Industry is an ever more competitive market and PHAB standards are a great way to 'up-skill' teams and compete on quality of service. Salon owners and individuals should use PHAB standards to ensure they take their share of it!

Debbie G
Debbie G Training

Sarah Cross
uber uk limited

I was so excited when I heard about PHAB, it’s about time too! I think this industry is long overdue some independent measure of professionalism and standards. Why shouldn’t the successful customer focused people be recognized for their hard work and continuous contribution to the industry. I’m very proud to be part of it.

I was so excited when I heard about PHAB, it’s about time too! I think this industry is long overdue some independent measure of professionalism and standards. Why shouldn’t the successful customer focused people be recognized for their hard work and continuous contribution to the industry. I’m very proud to be part of it.